San Diego Shade installed motorized Hunter Douglas (HD) shades in our Coronado Shores condo in 2019. The shades been working just great since then - we love the convenience, the privacy, and their ability to block the morning sun. However, we were away for a couple of months and when we came back in January 2024 the shade closest to the beach had stopped working. The HD app on my iPhone showed no battery and no wifi connection. We tried all the things HD recommended but none of them worked. The batteries had corroded inside the battery tube and when we put new batteries in the tube the app still showed no battery and no wifi.We called SD Shade and Matt Tregidga came out right away. Matt figured out the problem: the connection inside the shade had corroded and "fried" the tube. In addition, replacing one tube with another tube of batteries fried that tube too! Matt took the shade down and sent it back to Hunter Douglas and also ordered replacement tubes (the equipment thankfully was still on warranty!).Matt really went "above and beyond" in a second way too. He also figured out how to program our shades so that each of them worked individually. We have two remotes, one on the wall and a mobile remote. We have SEVEN shades and the remotes only have SIX buttons and an ALL button so it's impossible to program all seven shades + ALL on one remote. (Anyone who has 7 or more shades has the same problem - why HD doesn't make a remote that has a dozen shades on it, I don't know.) We had had two shades on one button but if either of the paired shades didn't run correctly, there was no way to adjust them individually using the HD app or remote. We wanted to have all 7 shades individually on the two remotes and still have the ALL button working on both remotes. It's an interesting math puzzle but we worked it out! (Interestingly, the problem is noted on the HD website but HD does NOT give you the answer.) Kudos to Matt Tregidga for working with us to figure out how to program the remotes correctly and then programming them for us.If you're looking to install motorized shades, we highly recommend Hunter Douglas (the shades and warranty are great). You also need San Diego Shade as your local "partner" to pick out, install and manage the shades over their lifetime (which we hope is at least as long as our lifetimes!). Kudos to Matt Tregidga and San Diego Shade - 5 Stars!

ordered Alta shades with them for our house windows. Excellent quality and pricing. They installed all the shades within 3 weeks after ordering

Good neighbor.

San Diego Shade did a great job installing skylight blinds just in time for summer. They were communicative, prompt, and very helpful in picking out the right shade. Will definitely be going back for future work. Thank you.

Couldn't be happier with the customer service orientation of both Tiffany who first took my call and said if we can't do the repair ourselves we'll let you know who can. And then with Matt who called within the hour to ask if he could stop that same afternoon, a Friday before a holiday weekend. He had the issue solved in very little time and left one very happy client singing this company's praise at every opportunity. Thank you.